Bushfire Recovery Shoalhaven

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This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed

This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed through Service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported clean up program.

Updated 14 September 2020

  • Rebuilding Relief for Australia’s Primary Producers

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    25 June, 2020
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    25 June 2020

    More support for bushfire-impacted primary producers across Australia was announced on 23 June 2020. The forestry industry, wine grape producers, and apple growers will soon benefit from $86 million in funding provided by the Australian Government.

    The National Bushfire Recovery Agency is working with State Governments to open these programs as soon as possible. Further information, including details on the application process and eligibility criteria, will be made available soon.

    Support for wine grape producers Wine grape producers can access up to $10,000 to support recovery efforts and rebuild resilient businesses.

    To date, most assistance has been directed to fire impacted areas. But we know smoke taint damage extends beyond the fire scar. Worth $5 million, this grants program is targeted at businesses in smoke impacted wine regions which are not currently activated for the $75,000 primary producer grants.

    For more information take a look at the the National Bushfire Recovery Agency's Factsheet published in the 'Document Library' on this web page.

    Subscribe to the National Bushfire Recovery's Newsletter to receive further details on the application process and eligibility criteria once it is made available.

  • Shoalhaven City Council Clarification of Bushfire Recovery Scope of Works

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    24 June, 2020
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    24 June 2020

    Shoalhaven City Council Clarification of Bushfire Recovery Scope of Works

    Shoalhaven City Council would like to address recent media statements regarding the amount of cleared properties in fire impacted areas of the Shoalhaven.

    Property numbers cleaned do not provide a clear guide of bushfire recovery progress, with each property having different circumstances and recovery measures in place.

    The bushfire recovery scope of works was determined by the State contractor Laing O’Rourke, on behalf of NSW Public Works.

    A total of 916 bushfire affected properties registered for clean-up with Laing O'Rourke, and each of those properties were visited and assessed by the state contractor and NSW Public Works. 424 of those 916 registered were deemed to be in scope and eligible for clean-up works to be undertaken.

    Council is pleased to advise that of the 424 eligible properties, 392 have now been cleaned to date, with 32 properties remaining.

    Council, with assistance from Laing O’Rourke and Service NSW, contacted a further 42 property owners regarding registration for clean-up, with 10 of which unable to be contacted despite considerable measures to make contact.

    Of the 32 properties contacted, Council have been advised from property owners that the property owner will either contact Service NSW and register, have made their own arrangements with their insurance company, are cleaning it themselves, or are choosing to not commence with the clean-up as yet. Council have made it clear to property owners to register for the service while it is still on offer.

    In terms of waste removal from bushfire affected properties, a dedicated Bushfire Waste Recycling Centre was set up at West Nowra Waste Depot to handle the non-contaminated waste received from property cleaning. The Centre has received approximately 18,000 tonnes of non-contaminated waste, with over 93% reprocessed as recyclable material. The remaining 250 tonnes of non-contaminated waste was put into landfill. The recycling program was highly successful, and as the demand for the centre has now decreased significantly, the Centre was decommissioned last week with any further waste received to be processed at the waste depot.

    Council have undertaken significant efforts to ensure all Shoalhaven fire impacted properties register with Service NSW to ensure each property owner has access to the support and resources they need to move through the recovery process.

  • Bushfire Recovery Newsletter - 18 June 2020

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    17 June, 2020
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    The weekly Bushfire Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Bushfire Recovery Newsletter - 18 June 2020.

    Previous issues can be found in the Recovery Newsletter Folder in the Document Library on this page.

  • Parents and Care Givers Online Program

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    01 September, 2020
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    Journey of Hope for Care Givers (ONLINE) is all about supporting parents and carers, children's workers and educators to cope with collective trauma, identify triggers and stressors, develop natural resilience and coping strategies, and strengthen social support networks.

    Normally the program is delivered face to face, but in response to the impacts of COVID-19, it has been adapted to deliver the content online.

    In this initial module practical knowledge and tools are provided to help you help the children in your lives, explore the challenges you're experiencing and real, relevant, self care.

    These sessions are FREE, and specific to each fire impacted region out of respect to the unique challenges experienced in each community.

    The online modules will be delivered to Shoalhaven on:
    Wednesday 24 June, 1:00 pm to 3:00 pm
    Thursday 2 July, 10:00 am - 12 noon

    Registering your Expression of Interest online will help to connect you with facilitators who can give you more information about Journey of Hope and can walk you through how to connect with and participate in an online session https://www.surveymonkey.com/r/johcaregiver.

    For more information take a look at the Journey of Hope for Care Givers factsheet or Save the Children website.

  • NSW Get Ready Community Award

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    12 June, 2020
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    Resilience NSW is the lead disaster management agency for NSW, responsible for all aspects of disaster recovery and building community resilience to future disasters.

    The NSW Get Ready Community Award recognises a community that has worked together to better prepare for, respond to or recover from a disaster.

    It’s been a year of unprecedented emergencies. We’ve seen people across NSW come together to collaborate and contribute to the creation of more resilient communities. There has never been a more important time to celebrate and inspire these initiatives.

    Applications are open at www.emergency.nsw.gov.au/getreadyaward until July 5.

  • Shoalhaven Tourism - Spend Here This Year

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    17 June, 2020
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    There are many ways you can adapt your business to sell online, or over the phone, to locals and our Sydney, Canberra and National markets.

    Please submit details of the products you have available for sale online so the Shoalhaven Tourism team can promote you in their upcoming campaign.

    Now is a great time to start thinking of new ways to promote and sell your products. Think gift ideas for online sales via post, home delivery, take-away, vouchers, facebook live tours of your store and products, video link-ups with customers with virtual tasting, cooking, crafting experiences to stay engaged and capture some of the online market.

    Many people are looking for gift ideas for Mothers’ Day, birthdays, or just treats for themselves because they have postponed holiday plans. Over the coming weeks, Shoalhaven Tourism will be rolling out campaign activities, including featured-business social posts on @visitshoalhaven publicity and advertising your products with the support of Destination NSW and Tourism Australia.

    Have a look at the Operator Opportunities one-pager to guide you through this time and help you focus on what you can do, and how you can use this time to not only promote your products, but keep up to date on Government links for COVID-19 information. It is also a great time to work on your marketing, update your listings (especially ATDW so you can be featured on shoalhaven.com) and refine your offerings so we are ready to hit the market as the coast becomes clearer for travel.

  • Bushfire Recovery Newsletter - 12 June 2020

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    12 June, 2020
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    The weekly Bushfire Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Bushfire Recovery Newsletter - 12 June 2020.

    Previous issues can be found in the Recovery Newsletter Folder in the Document Library on this page.

  • Household Waste Disposal Vouchers Extended

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    11 June, 2020
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    Shoalhaven City Council is pleased to announce the extension of 2019-2020 household waste disposal vouchers to 30 September 2020.

    The extension follows the disruptions resulting from Covid-19 restrictions preventing residents from accessing Council’s Waste Services depots. The aims is to give Shoalhaven ratepayers extra time to arrange their waste disposal.

    Vouchers can be redeemed at any of Council’s Recycling and Waste Depots. Social distancing measures continue to apply, and staff appreciate customer patience as the distancing measures may result in delays onsite.

    Waste disposal vouchers can also be used for booking Council’s convenient on-call Green & Bulky collection service.

    For the latest information on Shoalhaven’s Recycling and Waste Depots visit the Council Recycling and Waste Depots webpage.

  • Bushfire Support Counselling

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    09 June, 2020
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    CatholicCare is now running free Bushfire Recovery Support Counselling sessions in the Shoalhaven area.

    Anyone in the community affected or impacted by the recent bushfires in anyway are eligible to attend this free service.

    For more information take a look at the Bushfire Support Counselling Flyer.

  • NEW Bushfire Support - Bushfire Industry Recovery Package

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    04 June, 2020
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    The NSW Government’s $140 million Bushfire Industry Recovery Package is providing funding to support the short-term recovery and resilience of the forestry, horticulture, agriculture and aquaculture industries in NSW impacted by the bushfires from 31 August 2019.

    Grants are available for the following industries:

    • Apiculture
    • Aquaculture
    • Dairy
    • Forestry
    • Horticulture
    • Viticulture.

    Supply Chain Support Grants
    The Supply Chain Support Grants are helping bushfire-affected producers and businesses in these targeted industries meet their short-term recovery needs. Funding for the Supply Chain Support Grants will go towards projects to help these industries rebuild and recover in the immediate to short term, underpinning job security and enabling future production. Applications for the Supply Chain Support Grants close 12 June 2020.

    For more information on the Supply Chain Support Grants visit www.raa.nsw.gov.au/supplychaingrants or contact the NSW Rural Assistance Authority via rural.assist@raa.nsw.gov.au or call 1300 678 593.

    For the Forestry industry visit www.nsw.gov.au/bushfire-industry-recovery-package or contact regionalnsw.business@dpc.nsw.gov.au or call 1300 679 673.

    Industry Sector Development Grants
    The Sector Development Grants (separate to supply chain grants) provide funding to support the medium to long-term recovery and resilience of these targeted industries. The NSW Government is calling for applications from forestry, horticulture, aquaculture, dairy, viticulture and apiculture businesses or businesses in the close supply or value chain of these industries. As well as incorporated industry associations, co-operatives, local councils or other organisations with a sector wide purpose in the forestry, horticulture and agriculture industries.

    Applications for the Sector Development Grants close 17 July 2020 (5pm AEST). For more information and assistance on applying for the Sector Development Grants visit www.nsw.gov.au/bushfire-industry-recovery-package or contact regionalnsw.business@dpc.nsw.gov.au or call 1300 679 673.

    Ongoing Bushfire Support

    The NSW Government is delivering ongoing financial assistance to bushfire affected communities across the State, available to producers, small business and not-for-profit organisations.

    Special Disaster Loans - Available to primary producers, small business and not-for-profits, these loans include a Working Capital Loan up to $50,000 over five years, or Bushfire Recovery Loans up to $500,000 over 10 years. Administered by the Rural Assistance Authority, applicants are encouraged not to self-assess their eligibility but to contact the RAA team on 1800 678 593 for assistance in applying. To date more than $16 million has been disbursed to 291 applicants. The average processing time for a complete application is currently around 21 days. This can take longer depending on the nature of the security offered, and, on occasion, discussions with relevant banks or lending institutions.

    Special Disaster Grant - Bushfires - So far more than $81 million in grants of up to $75,000 for eligible primary producers has been distributed to more than 1290 farmers. These grants help to pay for immediate clean-up, reinstatement and repairs to infrastructure. The average processing time for a complete application is currently around eleven days.

    Read more here: Bushfire-hit NSW farmers receive $70 million in support so far.

    Small Business Bushfire Support Grant - The Commonwealth and NSW Governments announced a Small Business Bushfire Support Grant of $10,000. This grant is administered by Service NSW, not the RAA, and is available to small businesses. Further information on the grant guidelines, the list of eligible LGAs and the online application form can be found on the Service NSW website which also includes comprehensive information on other forms of assistance available.

    Coming soon – new customer service portal
    The RAA is making it easier for primary producers and small businesses to apply for loans and grants. For the first time our new and existing customers will be able to:

    • apply online and store their information for the future
    • track the progress of an application
    • view transactions and loan balances
    • access online statements
    • update contact details and banking information.

    More information will be available soon. Follow us on Facebook @NSWRAA and check our website www.raa.nsw.gov.au for updates.