Bushfire Recovery Shoalhaven

This page aims to support our community through the recovery phase of the impacts from the recent bushfires.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

Disaster Recovery Centres

A Disaster Recovery Centre is now open in Ulladulla. The Centre is a one-stop shop, providing practical assistance and support for people impacted by the bush fires.

At the centre, you can access mental health support and find out about Disaster Welfare Services. You can speak to Centrelink, Red Cross, NSW Health, Legal Aid, Fair Trading, Salvation Army, chaplains, insurers and other agencies to support your recovery.

Note: From Saturday 15 February 2020, the Ulladulla Disaster Recovery Centre opening hours changed.

Vist the Ulladulla Civic Centre
81B Princes Hwy
Ulladulla NSW


Daily opening times are:
Monday, Tuesday: 9:00am – 4:00pm
Wednesday: 9:00am - 5:30pm
Thursday, Friday: 9:00am - 4:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed

There is also a Drop-in Centre at Kangaroo Valley.

Visit the Kangaroo Valley Drop-in Centre
170 Moss Vale Road
Kangaroo Valley NSW

Daily opening times are:
Monday to Friday: 9:00am – 1:00pm
Saturday: 10:00am – 12:00pm

All recovery services for people and businesses can now be accessed via Service NSW on 13 77 88 from 7am to 7pm every day or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you prefer to continue contacting an agency directly, you can still do so.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported clean up program.

Updated 24 February 2020

This page aims to support our community through the recovery phase of the impacts from the recent bushfires.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

Disaster Recovery Centres

A Disaster Recovery Centre is now open in Ulladulla. The Centre is a one-stop shop, providing practical assistance and support for people impacted by the bush fires.

At the centre, you can access mental health support and find out about Disaster Welfare Services. You can speak to Centrelink, Red Cross, NSW Health, Legal Aid, Fair Trading, Salvation Army, chaplains, insurers and other agencies to support your recovery.

Note: From Saturday 15 February 2020, the Ulladulla Disaster Recovery Centre opening hours changed.

Vist the Ulladulla Civic Centre
81B Princes Hwy
Ulladulla NSW


Daily opening times are:
Monday, Tuesday: 9:00am – 4:00pm
Wednesday: 9:00am - 5:30pm
Thursday, Friday: 9:00am - 4:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed

There is also a Drop-in Centre at Kangaroo Valley.

Visit the Kangaroo Valley Drop-in Centre
170 Moss Vale Road
Kangaroo Valley NSW

Daily opening times are:
Monday to Friday: 9:00am – 1:00pm
Saturday: 10:00am – 12:00pm

All recovery services for people and businesses can now be accessed via Service NSW on 13 77 88 from 7am to 7pm every day or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you prefer to continue contacting an agency directly, you can still do so.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported clean up program.

Updated 24 February 2020

  • Legal Aid - Getting Help After a Disaster

    24 days ago
    Legal

    5 February 2020

    Legal Aid (NSW) provides legal services to disadvantaged people across NSW, and is available to all residents impacted by the bushfires for advice, information and assistance on insurance claims/disputes, financial hardship, tenancy problems, replacing important documents, counselling and more.

    To access all relevant support services and a number of helpful fact sheets, visit the Natural Disaster Assistance page on the Legal Aid website or phone 1800 801 529.

    If you're a tenant of a property in the Shoalhaven that has been seriously damaged, your landlord should reduce your rent to compensate and arrange for urgent repairs.

    5 February 2020

    Legal Aid (NSW) provides legal services to disadvantaged people across NSW, and is available to all residents impacted by the bushfires for advice, information and assistance on insurance claims/disputes, financial hardship, tenancy problems, replacing important documents, counselling and more.

    To access all relevant support services and a number of helpful fact sheets, visit the Natural Disaster Assistance page on the Legal Aid website or phone 1800 801 529.

    If you're a tenant of a property in the Shoalhaven that has been seriously damaged, your landlord should reduce your rent to compensate and arrange for urgent repairs.

    For specific advice on your personal situation, please phone NSW Fair Trading on 13 32 20.


  • Disaster Assistance - Support for Small Businesses Affected by Bushfires

    about 2 months ago
    Disaster assistance for small bussinesses

    Practical support is available to all businesses affected by the NSW bushfires, from damaged or destroyed property to disrupted business and reduced income. For more information visit Disaster Assistance - Support for Small Businesses Affected by Bushfires.

    Practical support is available to all businesses affected by the NSW bushfires, from damaged or destroyed property to disrupted business and reduced income. For more information visit Disaster Assistance - Support for Small Businesses Affected by Bushfires.

  • Calling all local businesses and local contractors

    about 1 month ago
    Nsw govt

    30 January 2020

    Due to the recent bushfires, the NSW Government would like to hear from any local businesses in regions affected by bushfire, that are able to provide goods and services to their community.

    The NSW Government is establishing a supplier list that coves all kinds of goods or services, including those that are not already available from government.

    Registration is easy. Just a few simple questions on a portal. Everyone is welcome to apply.

    The purpose of this portal is to connect buyers with regional suppliers and vice versa. It assists buyers to give first preference to...

    30 January 2020

    Due to the recent bushfires, the NSW Government would like to hear from any local businesses in regions affected by bushfire, that are able to provide goods and services to their community.

    The NSW Government is establishing a supplier list that coves all kinds of goods or services, including those that are not already available from government.

    Registration is easy. Just a few simple questions on a portal. Everyone is welcome to apply.

    The purpose of this portal is to connect buyers with regional suppliers and vice versa. It assists buyers to give first preference to an appropriate local supplier based in the same region. Any information gathered that is not commercial-in-confidence will be publicly available on the ProcurePoint so everyone can access it.

    Buyers: If you are a NSW Government buyer (including private hospitals, local councils, non-profit organisations, educational institutes and public authorities) or a private buyer you can use this platform to provide information about your needs and the programs you have carried out of bushfire recovery work.

    Register now at eTendering.

    Constructors wishing to register your interest in cleanup work, contact or register with constructionselection@finance.nsw.gov.au.

  • Register Your Trade Business Now and Become Part of Bushfire Recovery

    26 days ago
    Insurance council of australia

    3 February 2020

    The Insurance Council of Australia have created a Bushfire Trades Register where you can register your business to become part of the essential recovery work following the Australian bushfires.

    Your business registration will help users to easily find your details and other trade businesses they need.

    Register your business through the Insurance Council of Australia's Bushfire Trades Register.

    3 February 2020

    The Insurance Council of Australia have created a Bushfire Trades Register where you can register your business to become part of the essential recovery work following the Australian bushfires.

    Your business registration will help users to easily find your details and other trade businesses they need.

    Register your business through the Insurance Council of Australia's Bushfire Trades Register.

  • Disaster Welfare Assistance

    3 months ago
    Istock 1125540923

    Those worst-hit by bushfires in the South Coast can access 13 weeks' income support provided by the Australian Government Disaster Recovery Allowance.

    The financial support is available to those who had lost their income as a direct result of the fires in the Eurobodalla, Shoalhaven, Central Coast, Mid-Western, Muswellbrook, Queanbeyan-Palerang, Upper Hunter and Wollondilly council areas.

    Claims would be open from Wednesday, December 11.

    Minister for Natural Disaster and Emergency Management David Littleproud said anyone who had been out of work because of the fires should contact the Department of Human Services to check their eligibility.

    "This lets people who...

    Those worst-hit by bushfires in the South Coast can access 13 weeks' income support provided by the Australian Government Disaster Recovery Allowance.

    The financial support is available to those who had lost their income as a direct result of the fires in the Eurobodalla, Shoalhaven, Central Coast, Mid-Western, Muswellbrook, Queanbeyan-Palerang, Upper Hunter and Wollondilly council areas.

    Claims would be open from Wednesday, December 11.

    Minister for Natural Disaster and Emergency Management David Littleproud said anyone who had been out of work because of the fires should contact the Department of Human Services to check their eligibility.

    "This lets people who can't earn an income because of the fires stay in their homes," Mr Littleproud said.

    "It's going to take some time to rebuild and this will keep communities together while that happens.

    "The Federal Government will keep standing shoulder-to-shoulder with these communities until they're back on their feet.

    "We will make further support available for bushfire affected communities as it is needed."

    Claims can be made at www.humanservices.gov.au/disaster or by calling 180 22 66.

    More information on disaster assistance is available at www.disasterassist.gov.au.

    For more information or to make a claim visit www.humanservices.gov.au/disaster or call 180 22 66.

    More information on disaster assistance is available at www.disasterassist.gov.au.

  • Red Cross Announces Additional Immediate Bushfire Recovery Financial Assistance

    26 days ago
    Red cross

    4 February 2020

    Thanks to the ongoing generosity, Red Cross announced additional immediate bushfire recovery financial assistance.

    Injury Grant - A $7,500 payment for people who have spent two days or more in hospital as a result of physical injuries or mental health issues as a direct result of bushfires from July 2019.

    Emergency Grant - A $20,000 payment to support people whose primary place of residence was destroyed. If you have received a previous payment there is no need to re-apply. Red Cross will contact you directly.

    Primary Residence Repair Grant - A $5,000 payment for home owners whose...

    4 February 2020

    Thanks to the ongoing generosity, Red Cross announced additional immediate bushfire recovery financial assistance.

    Injury Grant - A $7,500 payment for people who have spent two days or more in hospital as a result of physical injuries or mental health issues as a direct result of bushfires from July 2019.

    Emergency Grant - A $20,000 payment to support people whose primary place of residence was destroyed. If you have received a previous payment there is no need to re-apply. Red Cross will contact you directly.

    Primary Residence Repair Grant - A $5,000 payment for home owners whose homes have been structurally damaged and require repair to make them safe to live in.

    Red Cross will continue to announce further bushfire assistance as people start to rebuild in their communities.

    For more information visit Red Cross' Australian Bushfires - How We're Using Funds.

  • Red Cross Bereavement Grant

    20 days ago
    Red cross

    10 February 2020

    Red Cross are providing a new bereavement payment to meet the immediate needs of the families of those who have tragically lost their lives.

    Red Cross will contact the families of those who lost loved ones to provide an initial $20,000 bereavement payment to meet their unmet needs during this difficult time, including funeral and related expenses.

    For more information visit Donations to Red Cross Working Hard for Bushfire Affected Communities.

    10 February 2020

    Red Cross are providing a new bereavement payment to meet the immediate needs of the families of those who have tragically lost their lives.

    Red Cross will contact the families of those who lost loved ones to provide an initial $20,000 bereavement payment to meet their unmet needs during this difficult time, including funeral and related expenses.

    For more information visit Donations to Red Cross Working Hard for Bushfire Affected Communities.

  • Community Grants - Supporting Communities in Recovery

    22 days ago
    Phn 2

    7 February 2020

    Local organisations in bushfire affected communities are invited to apply for grant funding for grassroots community activities aimed at strengthening social connections, emotional wellbeing, resilience and to assist communities to recover and heal.

    Under the Supporting the Mental Health of Australians Affected by Bushfires measure, funding of up to $10,000 is available for small to medium community groups and organisations.

    Applications are open from Wednesday, 5 February 2020 until the funding is exhausted.

    Apply online through the Funding for Bushfire Affected Communities website.

    For more information on community Grants visit the Bushfire Recovery Community Grants Guidelines website.

    7 February 2020

    Local organisations in bushfire affected communities are invited to apply for grant funding for grassroots community activities aimed at strengthening social connections, emotional wellbeing, resilience and to assist communities to recover and heal.

    Under the Supporting the Mental Health of Australians Affected by Bushfires measure, funding of up to $10,000 is available for small to medium community groups and organisations.

    Applications are open from Wednesday, 5 February 2020 until the funding is exhausted.

    Apply online through the Funding for Bushfire Affected Communities website.

    For more information on community Grants visit the Bushfire Recovery Community Grants Guidelines website.
  • Financial Institution Assistance Programs

    about 2 months ago
    Finance1

    A number of financial institutions are offering bushfire financial assistance programs to their customers. The aim is to offer immediate practical help to assist customers to manage the impact of natural disasters on their finances.

    Financial assistance may include:

    • assistance with temporary accommodation
    • food and clothing
    • deferred loan repayment arrangements
    • deferred credit card repayments
    • personal loans to purchase replacement goods at discounted interest rate and no establishment fees
    • waived interest rate adjustments on term deposit withdrawals
    • Disaster Relief Packages to support volunteer firefighters.

    Assistance for business customers may include:

    • loan restructuring without incurring the usual bank establishment fees
    • affected business...

    A number of financial institutions are offering bushfire financial assistance programs to their customers. The aim is to offer immediate practical help to assist customers to manage the impact of natural disasters on their finances.

    Financial assistance may include:

    • assistance with temporary accommodation
    • food and clothing
    • deferred loan repayment arrangements
    • deferred credit card repayments
    • personal loans to purchase replacement goods at discounted interest rate and no establishment fees
    • waived interest rate adjustments on term deposit withdrawals
    • Disaster Relief Packages to support volunteer firefighters.

    Assistance for business customers may include:

    • loan restructuring without incurring the usual bank establishment fees
    • affected business customers with merchant facilities may be eligible to receive monthly terminal access fee waivers
    Please contact your financial institution to find out what is available.

    For information on Disaster Relief Grants for household contents and structural repairs visit the Justice Office of Emergency Management website.
  • Understand your Insurance

    3 months ago
    Istock 928087944

    If you are insured please contact your insurance company directly.

    The Insurance Council Disaster Hotline can be contacted on 1800 734 621 or www.disasters.org.au for further information.

    If you are insured please contact your insurance company directly.

    The Insurance Council Disaster Hotline can be contacted on 1800 734 621 or www.disasters.org.au for further information.