Bushfire Recovery Shoalhaven

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This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed

This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed through Service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported cleanup program.

Updated 23 February 2021

  • Free Accidental Counsellor Workshops

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    23 Feb 2021
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    As a community member, you may find yourself providing support in your community to people who are experiencing difficulty and emotional distress, particularly following significant events such as the 2019/2020 bushfires, flooding and COVID-19.

    Do you want to help but not sure on the best way to respond? Sometimes, without intending, you can become an “Accidental Counsellor” and you may be confronted with a range of dilemmas and uncertainty.

    These free one day workshops aim to provide a practical framework and skill set that enables you to respond in this situation.

    These workshops are brought to the Shoalhaven Community as part of the Supporting Resilient Communities Initiative by the Centre of Community Welfare Training (CCWT) partnering with COORDINARE to deliver free training across South Eastern NSW to support community wellbeing and recovery from natural disasters.

    During this workshop, you will have the opportunity to:

    • Define the role of the Accidental Counsellor
    • Examine the importance of self-awareness
    • Explore 2 frameworks that form the basis of Accidental Counselling
    • Examine and apply key communication skills
    • Examine the 5 Stage Helping Process
    • Discover how to successfully refer to other services if required
    • Identify a range of self-care strategies.

    Nowra Golf & Recreation Club
    Wednesday 5 May 2021
    9.30am to 4.30pm

    Cost - FREE

    Register online now

    Mollymook Golf Club
    Thursday 6 May 2021
    9.30am to 4.30pm

    Cost - FREE

    Register online now

    For more information visit the Centre For Community Welfare Training website.

  • Our Shoalhaven - 2019

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    20 Feb 2021


  • 2021 Small Grant Deadline Extension

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    20 Feb 2021
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    The closing deadline for applications to the Highways and Byways 2021 Small Grants Program has been extended to 6.00pm Tuesday 23 February 2021.

    The 2021 program theme is Healing our Land - Healing Ourselves - Together.

    Grants of up to $3,000 are available for community-led projects that support environmental restoration, rehabilitation and sustainability and build community through practical projects, skills acquisition and knowledge transfer especially in rural and regional areas.

    To find out more, including how to apply, visit the Highways and Byways website.

  • Ulladulla Shoalhaven Recovery Hub Opening Soon

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    01 Feb 2021
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    Bushfire affected residents in the southern Shoalhaven will be able to access further support from next month with the opening of the Shoalhaven Recovery Hub in Ulladulla.

    The Shoalhaven Recovery Hub, coordinated by Shoalhaven City Council, will open its doors from Thursday 4 February 2021.

    The Hub will operate out of the Ulladulla Civic Centre and will open weekly on Thursdays, Fridays, and Saturday mornings.

    On hand will be the Council Bushfire Recovery Outreach team together with service providers and agencies.

    Council will have in place a COVID-safe plan and practices for the Hub to ensure public safety.

    The Shoalhaven Recovery Hub’s opening hours will be:

    • Thursdays, 10.30am – 4.00pm
    • Fridays, 10.30am – 4.00pm
    • Saturdays, 10.00am – 1.00pm

    Council looks forward to welcoming our community to the Hub and catching up over a cuppa. For those who are unable to access the Hub, we are looking at options that will meet community needs.

    If you would like more information, please contact our Bushfire Recovery Hotline 4429 5888.

    For more information visit Council’s Get Involved page on Bushfire Recovery.

  • Kids News Bushfire Poetry Competition

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    27 Jan 2021
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    The Kids News Bushfire Poetry Competition is currently open to all primary and secondary children across Australia. The poetry competition was launched in partnership with the National Bushfire Recovery Agency and publishing house HarperCollins.

    Sharing stories of resilience and recovery can help others to discover what is possible, and reassure people they’re not alone in what they went through. We want young people in your community, and across the country, to share their experiences of the 2019-20 bushfires, then and now.

    There will be one primary school winner and one high school winner, with winners to be announced in April 2021.

    Though we want all school children from across Australia to participate and share their creative ideas, the winning entries will be chosen from bushfire impacted communities, with entries from outside these areas to be reflected in promotional activities.

    The winning poems will be included in a special book to commemorate the 2019-20 bushfires. The book will tell the stories and experiences of communities like yours. It will focus on the people, communities and landscapes affected, and will acknowledge the heroism of people during the fires and their resilience during the recovery period. The book will be an uplifting and inspiring dedication to the people who survived and sadly those who didn’t, and a testament to the resilient Australian spirit with communities coming together to support and help each other.

    The winners of the poetry competition will also receive paid travel and accommodation to the book’s launch in Canberra in mid-2021, copies of the book and the opportunity to be featured in newspapers and on the Kids News website.

    At this time, your community will be remembering their experiences during last summer’s bushfires, and the devastating impact on their families, friends, neighbours and local area.

    Take a look at the short factsheet that outlines the project in more detail and keep an eye on our Facebook and Twitter for posts about the poetry competition that you can share on your social media.

    It would also be great if you could promote the poetry competition to the primary and high schools, businesses and organisations in your area and send them the attached poster.

    Thank you for your ongoing support for bushfire recovery as we begin 2021.

    If you have any questions or wish to provide feedback, please email communications@bushfirerecovery.gov.au.

  • Bushfire Recovery Helpline

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    15 Jan 2021


  • Beware of Fake tradies

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    04 Jan 2021
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    View the Fake Tradies fact sheet for suggestions on locating reputable tradespeople.

    Fake tradies (also known as ‘travelling con men’) are unscrupulous tradespeople who offer to do repairs on your property but take your money and leave you with unfinished or poor-quality work.

    Fake tradies often appear after disasters such as bushfires, floods and storms. They may try to take advantage of you if you are cleaning up or repairing your property, and offer to do jobs like driveway resurfacing, branch removal or roof repairs at cheap rates.

  • Service NSW Mobile Service Centre Returns to Shoalhaven in February 2021

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    23 Dec 2020
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    The Service NSW Mobile Service Centre is returning to the Shoalhaven in 2021.

    The dedicated Service NSW staff on board can provide support across a broad range of services including:

    • Renewing a driver licence or vehicle registration
    • Processing of Medical and Mobility Parking Permits
    • Processing of RSA and RCG cards
    • Undertaking driver knowledge tests
    • Applying for births, deaths and marriages certificates
    • Applications and Renewals for Working with Children Checks
    • Consulting with a Cost of Living specialist for help accessing more than 70 government rebates and savings.

    Mobile Service Centres will accept cashless payments by credit and debit card or cheque.

    Where: St Georges Basin
    The Country Club, Links Avenue Sanctuary Point
    When: Thursday 18 February 2021
    Time: 10:00am to 3:00pm

    Where: Sussex Inlet
    Neighbourhood Centre, Corner of Jacobs Drive and Neilson Street
    When: Friday 19 February 2021
    Time: 9:00am to 12:00pm

    Where: Kangaroo Valley
    Council Car Park (next to Nostalgia Factory)
    167 Moss Vale Road
    When: Monday 1 February 2021
    Time: 12:00pm to 3:00pm

    Where: Berry
    Car park behind IGA, Queen Street
    When: Tuesday 2 February 2021
    Time: 9:00am to 2:30pm

    Where: Shoalhaven Heads
    Shoalhaven Heads Bowling Club, 76 Shoalhaven Heads Road
    When: Wednesday 3 February 2021
    Time: 9:00am to 2:00pm

    Where: Vincentia
    Burton Street Car Park
    When: Thursday 4 February 2021
    Time: 9:00am to 2:00pm

    For more information visit the Service NSW website.

  • Health and Wellbeing Information

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    21 Dec 2020
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    A lot has happened over the past year, and we know it hasn’t been easy, particularly with COVID-19 impacting all the ups and downs of recovery.

    As we reach anniversaries that are meaningful to each of us, there may be painful memories and difficult days for many.

    Through the devastation, seeing our community throughout the year, and the way people have banded together during such a tough time has been inspiring.

    The holiday season can be a difficult time for some people, and this year may be particularly tough. There is no right or wrong way to feel, and people can respond to the same event in very different ways.

    There’s lots of advice around, about the kind of things that can help if you’re not feeling like your usual self like getting plenty of sleep and exercise, talking to friends and family, and making time to do something you enjoy each day.

    In consultation with the National Bushfire Recovery Agency, NSW Resilience, Coordinare, and the Shoalhaven Health and Wellbeing Network, Council has developed this information sheet that we hope provides some reference and contact points for the community who may need more support.

  • Convey of Hope Australia

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    16 Dec 2020
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    The Mullala Nursery has Convoy of Hope, Regrow Response plants that school children have nurtured to distribute for free to Conjola and surrounds residents in postcodes 2538 and 2539.

    All you need to do is register online to collect the plants and call Cassandra on 0421 980 095 before you pick them up.

    When you visit Mullala Nursery, you will see the sign pictured below on where to go to collect your plants.

    Mullala Nursery is open Mon-Friday 9.30-4pm and can't wait to see the natives in your gardens.

    To help Convoy of Hope share with the participating schools use #RegrowResponse on social media to tag us in any photos you'd like to share!