Bushfire Recovery and COVID-19 Mental Heath Support Line

The 4424 7888 Bushfire Recovery and COVID-19 Mental Health Support Line has been established to provide an easy point of access for anyone feeling overwhelmed or dealing with difficult emotions in response to the 2019/20 bushfires and/or the COVID -19 pandemic.

The Bushfire Recovery Co-ordinators are locally-based mental health professionals who listen compassionately and support you to recognise your strengths, understand and manage your emotions and focus on your self care. They can help to identify and connect you with other appropriate supports.

The Support Line operates Monday to Friday from 8:30 - 4:00. Simply call the number and a clinician will either speak to you directly or will be in touch with you as soon as possible. The phone call will be directed by you and is an opportunity to talk through your concerns and find ways to look after yourself and your emotional health. The support line staff also provides information on longer-term support.

All calls are confidential. Support Line clinicians will not disclose information regarding your name, personal reactions, feelings, or concerns unless it is with your consent so appropriate referrals can be made, or if staff are required to by law.

Contact the Mental Health Bushfire Recovery and COVID-19 Mental Health Support Line on 4424 7888 between 8:30 - 4:30 Monday to Friday.

Please call the Mental Health Access Line on 1800 011 511 Lifeline on 13 11 14 after hours.

For urgent assistance, call 000 or contact your local hospital Emergency Department.