Bushfire Recovery Shoalhaven

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This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed

This page aims to support our community through the recovery phase of the impacts from the recent bushfires and to prepare us for the next emergency/bushfire season.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours.

Recovery services can also be accessed through Service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported cleanup program.

Updated 23 February 2021

  • Boost For Bushfire Recovery

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    12 May 2020
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    11 May 2020

    Local economic recovery plans will help towns and regions hit by bushfires get back on their feet as part of a new $650 million package of support from the Australian Government.

    As part of the Regional Bushfire Recovery and Development Program, bushfire affected communities will share in $448.5 million to support the delivery of local recovery plans with priority given to the most severely impacted regions, drawing on local voices and local governments in close partnership and as part of cost-sharing arrangements with states.

    Prime Minister Scott Morrison said the National Bushfire Recovery Agency (NBRA) would lead work to drive a strong economic recovery so the more than 18,600 families and businesses in bushfireaffected areas could get back on their feet.

    “This is about locals leading the recovery with the NBRA and our state and local partners ensuring our support gets to where it’s needed most.”

    The projects could include building community capability and wellbeing, including through workshops and events, focus on the landscape and water, replacing produce and stock, supporting local jobs and building future resilience.

    The Government’s assistance comes on top of more than $1.33 billion dollars rolling into bushfire affected communities. This includes around half a billion dollars in grants and loans that have already flowed to families and businesses, as well as $214.9 million in disaster recovery payments and $240 million in Community Recovery Packages.

    The new support also includes:

    • Forestry Transport Assistance ($15 million): To assist the forestry industry with the increased costs of transporting burned salvaged logs over longer distances to surviving timber mills or storage sites in bushfire affected areas in Victoria and New South Wales.

    • Community Wellbeing and Participation ($13.5 million) - backing Primary Health Networks with additional funding to provide critical, localised emotional and mental health support for bushfire affected individuals.

    • Bushfire Recovery for Species and Landscapes ($149.7 million) - supporting efforts that go beyond the immediate devastation on species and natural assets through habitat regeneration, waterway and catchment restoration including erosion control, weed and pest management.

    • Telecommunications Emergency Resilience ($27.1 million as well as $10 million from the mobile blackspots program) - strengthening telecommunications capabilities prior to future natural disasters, including the deployment of approximately 2000 satellite dishes to provide a link if other connections are damaged, plus batteries and solar panels, to rural fire depots and evacuation centres.

    To read the full media release visit the Prime Minister and Cabinet website.

    To access support and to find further details, visit the National Bushfire Recovery Agency website.

  • Recovery Newsletter - 7 May 2020

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    07 May 2020
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    The weekly Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Recovery Newsletter - 7 May 2020.

    Previous issues can be found in the Weekly Recover Newsletter Folder in the Document Library on this page.
  • Council's Submissions to the NSW Independent Bushfire Inquiry and Royal Commission into Natural Disaster Arrangements

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    04 May 2020
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    Shoalhaven City Council has submitted submissions to the NSW Independent Bushfire Inquiry and the Royal Commission into Natural Disaster Arrangements.

    View the submissions below, or in the Document Library on this web page:

    NSW Independent Bushfire Inquiry

    Royal Commission into Natural Disaster Arrangements

    The NSW Independent Bushfire Inquiry welcomes submissions from bushfire-affected residents, emergency and support personnel, organisations and the general public. Everyone is encouraged to share their experience and tell their story. Submissions close on Friday 22 May 2020.

    The Royal Commission is holding hearings to gather evidence about the response to and recovery from disasters. Public submissions closed on 28 April 2020.

    For more information visit the:

    NSW Independent Bushfire inquiry website

    Royal Commission into Natural Disaster Arrangements website

    If you’ve been impacted by bushfires, contact Service NSW's Customer Care Service.


  • Brickworks to Supply Free Austral Bricks and 50% off Building Materials

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    01 May 2020
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    Brickworks are offering to supply free of charge Austral Bricks for bushfire affected properties, including delivery, if you had austral bricks before. They are also offering 50 per cent off other building materials in their product range.

    For further information please visit the Brickworks website.

  • Recovery Newsletter - 30 April 2020

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    30 Apr 2020
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    The weekly Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Recovery Newsletter - 30 April 2020.

    Previous issues can be found in the Weekly Recover Newsletter Folder in the Document Library on this page.



  • Red Cross Financial Assistance

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    30 Apr 2020
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    Applications for the grants below are now open until 30 June 2020.

    • Bereavement payment - $20,000
    • Emergency Grant - up to $20,000
    • Primary Residence Repair Grant - $5,000
    • Injury Grant - $7,500

    For more information, including eligibility requirements and how to apply, have a look at the latest Red Cross Financial Assistance Factsheet.

  • Shoalhaven Tourism - ‘Spend Here This Year’ Campaign

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    14 Apr 2020
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    While we can’t promote visiting our region, there are many ways you can adapt your business to sell online, or over the phone, to locals and our Sydney, Canberra and National markets.

    Please submit details of the products you have available for sale online so the Shoalhaven Tourism team can promote you in their upcoming campaign.

    Now is a great time to start thinking of new ways to promote and sell your products. Think gift ideas for online sales via post, home delivery, take-away, vouchers, facebook live tours of your store and products, video link-ups with customers with virtual tasting, cooking, crafting experiences to stay engaged and capture some of the online market.

    Many people are looking for gift ideas for Mothers’ Day, birthdays, or just treats for themselves because they have postponed holiday plans. Over the coming weeks, Shoalhaven Tourism will be rolling out campaign activities, including featured-business social posts on @visitshoalhaven publicity and advertising your products with the support of Destination NSW and Tourism Australia.

    Have a look at the Operator Opportunities one-pager to guide you through this time and help you focus on what you can do, and how you can use this time to not only promote your products, but keep up to date on Government links for COVID-19 information. It is also a great time to work on your marketing, update your listings (especially ATDW so you can be featured on shoalhaven.com) and refine your offerings so we are ready to hit the market when the coast is clear for travel.

  • Social Media Workshops

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    30 Apr 2020
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    As part of the Shoalhaven Local Government Area Recovery Action Plan, Shoalhaven Tourism and Economic Development have put together a series of Free Social Media Workshops to help your business engage your customers.

    Delivered online these 1 hour workshops cover everything from Facebook, Instagram and using Zoom to tips and tricks to get the right messaging for your business to the right people.

    To find out more and to book a session visit Social Media Marketing Workshops.

  • Shoalhaven is on the Road to Recovery

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    30 Apr 2020


  • NSW Independent Bushfire Inquiry - Virtual Community Meeting

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    28 Apr 2020
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    The NSW Independent Bushfire Inquiry is holding a virtual community meeting for the Shoalhaven and surrounds on Friday 1 May at 5.30pm. Register online.

    The Inquiry has also extended the deadline for submissions to Friday 22 May 2020. To make a submission visit the NSW Government website.

    The Inquiry is looking at causes of, preparation and responses to the bushfires. The Inquiry’s Terms of Reference is available on the NSW Government website.