Bushfire Recovery Shoalhaven

A lot has happened over the past year, and we know it has not been easy, particularly with COVID-19 pausing some community connection recovery activities. Recovery takes time and is different for everyone. We are all affected by disasters in our own personal way.

Council's Recovery page is here to support our community. If you have been affected, there are a range of assistance measures available to support you. The recovery journey can be a complex one with many challenges. We have seen and continue to see extraordinary compassion and kindness shown to our community. Let us rememberContinue reading

This page aims to support our community through the recovery journey by providing contacts and information updates. If you need help and support, there is a range of assistance available for you, even if it is just someone to listen.

Council is working collaboratively with Federal and State Government and agencies, the Shoalhaven Health & Wellbeing Network, not-for-profit organisations, charities and many others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours. The team are here to support you on every step of your recovery journey either within Council or by connecting you with the right community or government support.

Recovery services can also be accessed through Service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported cleanup program.

Updated 4 May 2022

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Recovery Newsletter - 13 May 2022

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The Recovery Newsletter - 13 May 2022 will help guide you through the recovery process, whether it be bushfire, flood, or COVID-19. Learn about the support available and how we can work together towards recovery.
Our Recovery Helpline is here to assist Monday – Friday 9am-5pm on 4429 5888.
Previous Recovery Newsletter issues are published in the 'Document Library' on this web page.
Convoy of Hope

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You’re invited to a celebration of hope! On Friday, 20 and Saturday 21 May 2022, native plants will be available for residents affected by the 2019/20 bushfires. These plants are part of the Regrow Response, where students across NSW have planted seeds of hope for the Conjola region.
Please RSVP to this email and let us know if you can make our community presentation!
Join us for a BBQ lunch and presentation!
Where: At Hoylake Park/Conjola Park
When: Friday, 20 May 2022
Times: 12pm - BBQ lunch
12:30pm - Presentation and plant pick up until 4 pm
Plant pick up
Where: At Hoylake Park/Conjola Park
When: Saturday, 21 May 2022
Times: pick up 9-3
Community Digital Support Drop-in Day

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Are you confident with digital technology?
Do you know how to access services online or via your mobile phone?
If not, drop into the ShoalhavenRecovery Centre and get personalised free help from experienced digital mentors who will walk you through navigating your digital device step by step at your own pace
Where: The Shoalhaven Recovery Hub, 81B Princess Highway, Ulladulla
When: Thursday, 26 May 2022
Drop-in time: 11am to 2pm
For more information, call 0401 863 367.
Service NSW Returns to Shoalhaven

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Service NSW is returning to Shoalhaven in June 2022.
The dedicated Service NSW team will be on board to provide support across a broad range of services, including:
- Roads & Maritime Services (including licence and registration renewals and applications).
- Processing of NSW Fitness to Drive Medical Assessments and Mobility Parking Applications.
- Processing of RSA and RCG cards.
- Undertaking Driver Knowledge Tests.
- Births, Deaths and Marriages (including birth, marriage, death and change of name certificates).
- Application and Renewal of Working with Children Checks on behalf of Office of Children’s Guardian.
Sanctuary Point
Where: The Country Club, 11 Paradise Beach Road
When: Thursday, 2 June 2022
Time: 10am to 3pm
Kangaroo Valley
Where: Nostalgia Factory Car Park, 167 Moss Vale Road
When: Monday, 6 June 2022
Time: 9am to 12am
Berry
Where: Behind IGA, Albert Street
When: Tuesday, 7 June 2022
Time: 9am to 3pm
Shoalhaven Heads
Where: Shoalhaven Heads Bowling Club, 76 Shoalhaven Heads Road
When: Wednesday, 8 June 2022
Time: 9am to 3pm
Vincentia
Where: Burton Street Car Park
When: Thursday, 9 June 2022
Time: 9am to 3pm
Sussex Inlet
Where: Neighbourhood Centre, Corner of Jacobson Drive and Nielson Road
When: Wednesday, 22 June 2022
Time: 9am to 3pm
Sanctuary Point
Where: The Country Club, 11 Paradise Beach Road
When: Thursday, 23 June 2022
Time: 10am to 3pm
The Mobile Service Centre is a cashless facility and will accept payment by credit/debit cards or cheques.
For more information on service locations, visit the Service NSW website.
Wholesome Collective Comes to Shoalhaven

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The Wholesome Collective is a free, fun and informative cooking demonstration, that will help you plan and prepare nutritious, healthy and tasty meals on a budget that will improve long-term health for you and your family.
You are invited to a free fun cooking demonstration with a difference and dinner on us.
Where: Neriga Community Hall, Nerriga Road, Neriga
When: Tuesday, 17 May 2022
Time: 6pm to 8pm
Cost: Free (dinner included)
Register Online: www.trybooking.com/BZAF
Where: Conjola Community Centre, Lake Conjola Entrance Road, Lake Conjola
When: Wednesday, 18 May 2022
Time: 6pm to 8pm
Cost: Free (dinner included)
Register Online: www.trybooking.com/BZAEN
Where: Bay and Basin Community Resource Centre, 16 Sanctuary Point Road, Sanctuary Point
When: Thursday, 19 May 2022
Time: 6pm to 8pm
Cost: Free (dinner included)
Register Online: www.trybooking.com/BZAEU
Where: Sussex Inlet RSL Sub-Branch Hall, 18 Nelson Road, Sussex Inlet
When: Friday, 20 May 2022
Time: 6pm to 8pm
Cost: Free (dinner included)
Register Online: www.trybooking.com/BZADV
For more information, please contact Alisdair Stratton on 0401 863 367 and please indicate any dietary requirements.
13Yarn - National Crisis Support Line

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13YARN [Thirteen YARN] is the first National crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.
13YARN empowers our community with the opportunity to yarn without judgment and provides a culturally safe space to speak about their needs, worries or concerns.
If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.
For more information, please visit the https://www.13yarn.org.au/ website.
Emergency Preparedness For Older Adults

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Recovery Newsletter - 23 March 2022

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The Recovery Newsletter - 23 March 2022 will help guide you through the recovery process, whether it be bushfire, flood, or COVID-19. Learn about the support available and how we can work together towards recovery.
Our Recovery Helpline is here to assist Monday – Friday 9am-5pm on 4429 5888.
Previous Recovery Newsletter issues are published in the 'Document Library' on this web page.
Service NSW's Mobile Service Centre Returns to Shoalhaven

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Service NSW's Mobile Service Centre is returning to Shoalhaven in April 2022.

Sussex Inlet
Where: Sussex Inlet Neighbourhood Centre, Corner Jacobs Drive and Nielson Road
When: Wednesday, 6 April 2022
Time: 9:00am to 2:00pm
Sanctuary Point
Where: The Country Club, 11 Paradise Beach Road
When: Thursday, 7 April 2022
Time: 10:00am to 2:30pm
The Service NSW team on board can provide support across a broad range of services, including:
- roads and maritime services (including licence and registration renewals and applications)
- processing of NSW Fitness to Drive Medical Assessments and Mobility Parking Applications
- processing of RSA and RCG cards
- driver knowledge tests
- births, deaths and marriages (including birth, marriage, death and change of name certificates).
- application for, and renewal of working with children checks on behalf of Office of Children’s Guardian.
Flood and storm support is also available.
The Mobile Service Centre is a cashless facility and will accept payment by credit/debit cards or cheques.
If you require any further information on the service locations or opening hours, visit service.nsw.gov.au/campaign/mobile-service-centres, or call 13 77 88.
Community Digital Support Drop-In Day

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Are you confident with digital technology?
Do you know how to access services online or via your mobile phone?
If not, drop into the ShoalhavenRecovery Centre and get personalised free help from experienced digital mentors who will walk you through navigating your digital device step by step at your own pace
Where: The Shoalhaven Recovery Hub, 81B Princess Highway, Ulladulla
When: Thursday, 7 April 2022
Drop-in time: From 10am to 4 pm
For more information, call 0401 863 367.