Bushfire Recovery Shoalhaven

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This page aims to support our community through the recovery phase of the impacts from the recent bushfires.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

We have transitioned to a 4429 5888 helpline dedicated to bushfire recovery assistance.

Recovery services can also be accessed through service NSW on 13 77 88 from 7am to 7pm

This page aims to support our community through the recovery phase of the impacts from the recent bushfires.

If you have been affected, there is a range of assistance for you. Council is working in partnership with emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

We have transitioned to a 4429 5888 helpline dedicated to bushfire recovery assistance.

Recovery services can also be accessed through service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Clean up: Register now
Insured and uninsured residential and eligible commercial property owners must register at www.service.nsw.gov.au or call 13 77 88 to be included in the government-supported clean up program.

Updated 10 August 2020

  • Service NSW Mobile Service Centre

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    1 day ago

    Service NSW are visiting bushfire-affected communities to help people to replace their lost or damaged documents such as birth or marriage certificates, driver licences, photo cards, and Fair Trading licences and permits free of charge.

    There will also be help available to access a range of government support services and initiatives.

    Service NSW are visiting the following areas in the Shoalhaven:

    St Georges Basin
    Where: The Country Club, Links Avenue, Sanctuary Point
    When: 13 August 2020
    Time: 10:00am to 3:00pm

    Sussex Inlet
    Where: RSL Club, 200 Jacobs Drive, Sussex Inlet
    When: 14 August 2020
    Time: 9:00am to 12:00pm

    The details of additional locations will be provided once they are received.

    Those requiring emergency assistance such as food, water or shelter should contact the Disaster Welfare Assistance Line on 1800 018 444.

    For more information on the services available visit the Service NSW Bushfire Customer Care service website.

  • Become a Stormbirds Companion - Free Training Sessions

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    11 days ago

    Stormbirds is a program to support children and young people that have experienced a natural disaster.

    A free training session to become a ‘Companion’ to deliver the Stormbirds program in schools will be held in Ulladulla on 13 August for teachers, professionals and volunteers.

    Two 1.5 hour online sessions are also available to support parents in understanding their children's needs following natural disaster in their community.

    Free Ulladulla Training Session

    Date: Thursday 13 August

    Time: 9 - 3pm

    Venue: Ulladulla Civic Centre

    City/State: 81B Princes Hwy, Ulladulla NSW 2539

    Contact: Louise Hall louise.hall@goodgrief.org.au

    To Register: https://www.goodgrief.org.au/product/850

    Online training sessions for parents

    Date: Wednesday 5 August

    Time: 12:00pm

    To Register: https://www.trybooking.com/book/event?eid=638046&

    Date: Monday 17 August

    Time: 6:30pm

    To Register: https://www.trybooking.com/book/event?eid=638051&

  • Vinnies Bushfire Community Recovery Grant

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    1 day ago

    Vinnies is offering funding to local organisations to help your community rebuild and recover.

    • Grants available up to $20,000

    • Registered community groups and organisations are eligible

    • Funding will support projects with community-wide impact

    Find out more and apply at www.vinnies.org.au/bushfiregrants

  • Sponsorship Solved

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    25 days ago

    Budget Direct's Sponsorships Solved funding may benefit those impacted by the recent bushfire in the Shoalhaven.

    Sponsorship Solved aim to support registered organisations or associations that:

    • provide local or statewide community services
    • run community awareness and education programs
    • promote health and wellbeing (e.g. sports clubs)
    • advocate for road safety
    • provide emergency services
    • support in need or at-risk Australians
    • help build strong, vibrant communities.

    Each year there are four rounds of sponsorship funding:

    Round 1 - 1 July 2020 to 30 September 2020

    Round 2 - 1 October 2020 - 31 December 2020

    Round 3 - 1 January 2021 - 31 March 2021

    Round 4 - 1 April 2021 - 30 June 2021

    For more information, including how to apply, visit the Budget Direct Sponsorship Solved web page.

  • Currowan & Comberton Fires 2019/2020 - Statistics Snapshot

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    about 1 month ago

  • Bushfire Recovery Newsletter - 2 July 2020

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    about 1 month ago

    The weekly Bushfire Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Bushfire Recovery Newsletter - 2 July 2020.

    Previous issues can be found in the Recovery Newsletter Folder in the Document Library on this page.

  • NSW Government Media Release - Bushfire Clean-up

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    about 1 month ago

    1 July 2020

    NSW GOVERNMENT BUSHFIRE CLEAN-UP MEETS INITIAL JUNE 30 TARGET AS REBUILD BEGINS

    The bushfire clean-up program undertaken by the NSW Government has met the initial 2,800 property clearing target and today announced further support for communities through a rebuild and housing strategy.

    The Deputy Premier and Minister responsible for Disaster Recovery John Barilaro visited Cobargo today and met with the Morrison family to view their cleared property and discuss plans to rebuild.

    “As the majority of the clean-up is completed and rebuild begins, the NSW Government has committed $26 million in funding to assist some of the hardest hit families to rebuild their homes,” Mr Barilaro said.

    “The Disaster Welfare Rebuild Program will rebuild the houses of up to 100 families who own their land but have no means to replace it."

    The full media release is published in the Document Library on this web page.

  • Red Cross Financial Assistance Grants Increased

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    about 1 month ago

    29 June 2020

    Most of Red Cross' recovery grants for people impacted by the bushfires since July 2019 have been increased.

    Type of assistance

    Who is eligible?

    How to access it

    Bereavement Grant

    $50,000

    (increased from $20,000)

    Identified senior next-of-kin of people who have died in the fires and are experiencing financial hardship as a result.

    We are in direct contact with senior next-of-kin. For more information, call 1800 733 276.

    Emergency Grant

    $20,000 is available per household

    People whose primary place of residence has been destroyed or rendered permanently uninhabitable (i.e. has been or must be demolished) by bushfires since July 2019 and are experiencing financial hardship as a result.

    Apply at redcross.org.au/grants (you will need proof of ID, proof of address and bank details*)

    Primary Residence Repair Grant

    Up to $10,000 per household

    (increased from $5,000)

    Home owners whose primary place of residence has not been destroyed but needs structural repairs (i.e. walls, ceilings, windows) or repairs to private water, septic or power infrastructure to make it safe to return home and who are experiencing financial hardship.

    Apply at redcross.org.au/grants (you will need proof of ID, proof of address and bank details*)

    If you are eligible for a top-up of this grant, we will contact you by SMS and email, or you can call us at 1800 733 276.

    Eligibility for this grant has been extended from 12 March to include repairs to critical private water or power infrastructure (i.e. water tanks, generators) or septic systems attached to the primary place of residence.

    Injury Grant

    Up to $15,000 per person

    (increased from $7,500)

    People who were hospitalised for two or more days as the direct result of physical injuries or mental health issues caused by the fires and are experiencing financial hardship as a result.

    Hospital admission needs to have occurred within two weeks of a bushfire affecting your area.

    This grant has been increased to $15,000 to assist people whose out-of-pocket medical costs have exceeded or are likely to exceed $7,500.

    Apply at redcross.org.au/grants (you will need proof of ID, bank details, evidence of hospital admission and discharge*)

    If you are eligible for a further payment through this grant, we will contact you by SMS and email, or you can call us at 1800 733 276.

    Re-establishment Grant

    Increased to $40,000 per household for home owner occupiers

    $10,000 per household for people who were renting a home or whose primary place of residence was a caravan or mobile home

    People whose primary place of residence has been destroyed or rendered permanently uninhabitable (i.e. has been or must be demolished) by bushfires since July 2019 and who are experiencing financial hardship.

    This grant helps people to find somewhere safe to live in the medium to long term. It could help with rebuilding, renting, finding interim or retirement housing, or purchasing a caravan or mobile home.

    Apply at redcross.org.au/grants

    (New applicants will need proof of ID, bank details, address, evidence of being the owner occupier)

    If you’ve already received a Red Cross grant, we won’t ask you to provide documentation you’ve already given us.

    If you are eligible for a top-up of this grant, we will contact you by SMS and email, or you can call us at 1800 733 276.


    Please note: Applications for this grant will remain open until 31 August 2020.

    If your documents have been damaged or lost in the fires and cannot be replaced, please phone 1800 733 276.

    For more information have a look at the Frequently Asked Questions on this web page.

  • Bushfire Recovery Newsletter - 26 June 2020

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    about 2 months ago

    The weekly Bushfire Recovery Newsletter was developed to keep the community up-to-date on the important work the Recovery Action Team are undertaking. To view the latest issue visit Bushfire Recovery Newsletter - 26 June 2020.

    Previous issues can be found in the Recovery Newsletter Folder in the Document Library on this page.

  • Rebuilding Relief for Australia’s Primary Producers

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    about 2 months ago

    25 June 2020

    More support for bushfire-impacted primary producers across Australia was announced on 23 June 2020. The forestry industry, wine grape producers, and apple growers will soon benefit from $86 million in funding provided by the Australian Government.

    The National Bushfire Recovery Agency is working with State Governments to open these programs as soon as possible. Further information, including details on the application process and eligibility criteria, will be made available soon.

    Support for wine grape producers Wine grape producers can access up to $10,000 to support recovery efforts and rebuild resilient businesses.

    To date, most assistance has been directed to fire impacted areas. But we know smoke taint damage extends beyond the fire scar. Worth $5 million, this grants program is targeted at businesses in smoke impacted wine regions which are not currently activated for the $75,000 primary producer grants.

    For more information take a look at the the National Bushfire Recovery Agency's Factsheet published in the 'Document Library' on this web page.

    Subscribe to the National Bushfire Recovery's Newsletter to receive further details on the application process and eligibility criteria once it is made available.