Bushfire Recovery Shoalhaven

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A lot has happened, and we know it has not been easy, particularly with COVID-19 pausing some community connection recovery activities. Recovery takes time and is different for everyone. We are all affected by disasters in our own personal way.


Council's Recovery page is here to support our community. If you have been affected, there are a range of assistance measures available to support you. The recovery journey can be a complex one with many challenges. We have seen and continue to see extraordinary compassion and kindness shown to our community. Let us remember to stay connected a

A lot has happened, and we know it has not been easy, particularly with COVID-19 pausing some community connection recovery activities. Recovery takes time and is different for everyone. We are all affected by disasters in our own personal way.


Council's Recovery page is here to support our community. If you have been affected, there are a range of assistance measures available to support you. The recovery journey can be a complex one with many challenges. We have seen and continue to see extraordinary compassion and kindness shown to our community. Let us remember to stay connected and support each other.


This page aims to support our community through the recovery journey by providing contacts and information updates. If you need help and support, there is a range of assistance available for you, even if it is just someone to listen.


Council is working collaboratively with Federal and State Government and agencies, the Shoalhaven Health & Wellbeing Network, not-for-profit organisations, charities and many others to deliver this assistance.


For detailed information about the assistance available refer to the Frequently Asked Questions and Important Links on this webpage.

You can call Council's 4429 5888 helpline dedicated to bushfire recovery assistance, during business hours. The team are here to support you on every step of your recovery journey either within Council or by connecting you with the right community or government support.

Recovery services can also be accessed through Service NSW on 13 77 88 from 7am to 7pm every day or online at www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres. If you'd prefer, you can contact an agency directly.

Updated 6 December 2023

  • Ulladulla Memorial for Aerial Firefighters

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    Shoalhaven City Council unveiled plaques on a memorial in Ulladulla that honours those who lost their lives while selflessly protecting other people and their communities during disasters and emergencies.

    The Ulladulla Civic Centre Memorial Obelisk is a memorial for those lives lost by State Emergency Service, Rural Fire Service, Police, Marine Rescue, Emergency Medical Services, Surf Lifesaving NSW and other Emergency Services personnel, paid or unpaid, while performing their duties in protecting the community and environment.

    The first two plaques on the obelisk are for Fixed Wing Pilot David Black and Helicopter Pilot Allan Tull. Allan “Tully” Tull lost his life while fighting the Kingiman Fires in Milton in 2018. Pilot David Black died in a plane crash in October 2013 when fighting fires in Budawang National Park, west of Ulladulla.

    Shoalhaven City Council Mayor, Amanda Findley, acknowledged the ultimate sacrifice given by Allan Tull and David Black.

    "We send our City’s deepest condolences to Alan Tull’s and David Black’s families and to all of those who called ‘Tully’ or David a friend,” said Clr Findley.

    “This memorial enables our community to show their respect and gratitude to those who have lost their lives in protecting the community and environment. It is fitting that their sacrifice will be remembered always.

    “I must acknowledge the contribution of many community members, including Ulladulla-local Sandy Lanham, who has worked tirelessly to ensure the vision for the memorial has finally become a reality. This includes local police, Rural Fire Service, Rotary Club of Milton-Ulladulla, Ulladulla & Districts Community Forum, local clubs and media,” Clr Findley said.

    Federal grant funding of $10,000 was received through the Stronger Communities Program for this project. In addition to this Council funds have been used and many community members have contributed to this important tribute, with funds continuing to be sourced through a community driven ‘Go Fund Me’ initiative.

  • Rebuilding After Bushfire

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    A guide has been created to assist people who have been affected by bush fires. The guide takes you through the steps to rebuilding and how to get started.

    When rebuilding or repairing your home, there are three main parts to keep in mind:

    Part one: your level of risk

    Your level of bush fire risk affects your development requirements – the higher the risk, the more protection you need. We use the term ‘bush fire attack level’, or BAL, to quantify this risk.

    Part two: your approval pathway

    1. Development application – this is the usual process through council

    OR

    2. Complying development – a fast-track process available for homes with lower level bush fire risk.

    Part three: your protection measures Any home built in a bush fire prone area needs protection from bush fire through:

    • access
    • water and utilities
    • a cleared space around the home, known as an
    • asset protection zone (APZ)
    • design and construction
    • landscaping.

    For help with other parts of your recovery

    • If you feel you need to speak with someone about your experience, you can call Lifeline on 13 11 14, beyondblue on 1300 22 4636 or speak to your GP.
    • For financial assistance, talk to Disaster Welfare Services or Centrelink.
    • For agricultural assistance, talk to the NSW Department of Primary Industries or the Local Land Services

    View the full Rebuilding After Bushfire guide here.

  • Our Shoalhaven - 2019

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  • Health and Wellbeing Information

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    A lot has happened over the past year, and we know it hasn’t been easy, particularly with COVID-19 impacting all the ups and downs of recovery.

    As we reach anniversaries that are meaningful to each of us, there may be painful memories and difficult days for many.

    Through the devastation, seeing our community throughout the year, and the way people have banded together during such a tough time has been inspiring.

    The holiday season can be a difficult time for some people, and this year may be particularly tough. There is no right or wrong way to feel, and people can respond to the same event in very different ways.

    There’s lots of advice around, about the kind of things that can help if you’re not feeling like your usual self like getting plenty of sleep and exercise, talking to friends and family, and making time to do something you enjoy each day.

    In consultation with the National Bushfire Recovery Agency, NSW Resilience, Coordinare, and the Shoalhaven Health and Wellbeing Network, Council has developed this information sheet that we hope provides some reference and contact points for the community who may need more support.

  • A Message of Hope and Resilience - One Year On

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    Media Release:

    Today, Thursday 26 November, marks one year since the start of the Currowan Bushfires in the Shoalhaven.

    Shoalhaven City Council’s Mayor, Amanda Findley said “One year on Shoalhaven City Council would like to recognise the contribution, generosity, and goodwill of those who came to the aid of Shoalhaven residents during the Currowan Bushfires”.

    “There are countless residents, emergency support services, volunteer groups, and community service providers, not for profits and government agencies who went above and beyond to protect our community.

    Whilst it has been a challenging year the Shoalhaven has shown it is a resilient community.

    And today’s message is one of hope. We have seen and continue to see extraordinary compassion and kindness shown to our community.

    Let us remember to stay connected and committed to supporting one another.

    For those that need assistance, we are here to help. I encourage Shoalhaven residents to access support and services by calling Council's dedicated bushfire recovery hotline on 02 4429 5888 or to visit our website for information and resources.

    For those who are able to provide support, donations to the Mayoral Relief Fund are welcomed”, Clr Findley said.

    The funds from the Mayoral Relief Fund have been provided to help support individuals, families and tradespeople who have been directly impacted and need it most.

    Since funds have been directed to bushfire affected ratepayers and residents across the Shoalhaven in the past 8 months, over $308,000 has been given to those in need, with further funds of $114,000 to be distributed in the next few weeks.

    In early March 2020, Council organised a series of Mobile Community hubs. More recently Council has supported a series of community resilience hub sessions, organised by Service NSW, to provide bushfire recovery information and support services.

    Since starting in March and resuming in September, there have been over 24 sessions held across the region. These free events will continue in 2021 and are advertised on Council’s website.

  • Lifeline Video Counselling

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    Supporting communities in bushfire recovery and COVID-19 response.

    Counselling services can help people struggling with personal issues. Lifeline with the support of RACV and NRMA, is proud to be able to provide a video counselling service at no cost to those who have been impacted by recent bushfires and/or COVID-19.

    Appointments are available to residents within 16 effected regions as part of this program.

    Services are free and you do not require a referral.

    To request a video counselling appointment visit the Lifeline website.

    What to expect at your first appointment

    At the beginning of your first session, a counsellor will help you clarify what is happening for you and identify your goals for counselling. You will be linked with the same counsellor at each of your video counselling appointments.

    About our counsellors

    To ensure a professional service, all of Lifeline’s counsellors are:

    • Tertiary trained

    • Practicing under the supervision of experienced psychologists and counsellors.

    In a crisis please call 13 11 14. We ae here to help 24/7.

  • Is Your Property Bushfire Ready?

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    Is your property prepared for this bush fire season?

    With the bushfire season starting on 1 September 2020, now is the time to get your property prepared. The three garden waste disposal and two free household waste disposal vouchers issued to all ratepayers will help you to reduce the fuel load and prepare your property. Don't forget to use the vouchers before they expire on 30 September 2020.

    Have a look what you can do around the garden, including keeping lawns and gardens well maintained; cleaning up fallen leaves, twigs and debris around property; cutting back trees and shrubs overhanging buildings and cleaning gutters.

    Garden waste vouchers can be redeemed at all Council Recycling and Waste Depots and Council’s Green and Bulky Collection Service. To find out what is accepted as garden waste see Council’s Garden Waste Collection page.

    The RFS Get Ready weekend on 19 to 20 September 2020 is a great time to get prepared to lessen the risk and vulnerability of your property from a bushfire or ember attacks.

    Rural Fire Service Brigades, throughout the Shoalhaven, are taking part in the Get Ready Weekend. You can can find information about how to prepare on the NSW Rural Fire Service website.

    Take a look at Wombat in action for tips on what you can do.

  • Be prepared: how to stay connected during disaster season

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    Use the links below to access Telstra's latest bushfire preparedness information.

    Telstra News Exchange

    Telstra Twitter


  • Be Prepared Kit

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    Items to take, or things to do before a fire is near your house or business:

    Back up the following items on to the cloud, send an email to yourself, copy to a USB hard drive:

    . treasured photos
    . birth certificates
    . house insurance photos – always have a photo of what your house once looked like and the contents inside of your house and keep sake items
    . rates notices – get your rates notice sent via email – that way you can access details online
    . birth certificates
    . legal wills
    . house titles / deeds
    . Identification
    . Service NSW / My Gov account – keep everything up in the cloud
    . phone numbers – have phone numbers in a book / or in an email / when phone loses charge you can at least find a phone number of a relative
    . passwords in a book or on your phone

    Mobile Phones

    . powerbank or car charger

    Fuel

    . extra fuel for generators
    . those residents that went to Milton to get fuel, milk, bread on the Saturday morning could not get back to their properties as police blocks were already in place

    Is your wife, mother, girlfriend, partner prepared?

    . Many ‘’men’’ left on new years eve to get fuel, alcohol, NYE food and got stuck in town – many partners fought the fires by themselves and were trapped with elderly parents by themselves as well

    Pool Noodle

    . many stories were told to me about elderly people being sent to the water, not being able to swim – a pool noodle tucked under an arm would’ve assisted

    Dog & cat / animal leash

    . lots of animals survived, but then the owners had nothing to tie them up with
    . many animals got away and attacked wild life

    Bottle water & tin food

    . a storage of 24 bottles of water – no water available for a long time / no food available – spare water essential

    P2 / smoke masks

    . purchase a mask now – not at Christmas!!

    Animal / Human Identification

    . write your name / mobile number / address on a horse / cattle / child / elderly neighbour that you have to let out of a fence when a fire approaches

    Proper clothing

    . long sleeve shirt / pants
    . hat / cap
    . socks and shoes (not thongs)

    Buckets of water around property

    . have water ready around property in plastic tubs – don’t fill up tubs on the day of the fire

    Medication / Scripts / Reading Glasses / spare Car keys

    For more information visit the Emergency NSW Emergency Kits web page.

  • Council's Integrated Emergency Management Centre

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    Interested in Council’s Integrated Emergency Management Centre? Watch this video created in December 2019.

Page last updated: 10 Apr 2024, 03:07 PM