FAQs
What are the direct services Council delivers?
Council provides over 80 direct services to our ratepayers, visitors and the wider community. The full list is provided below under category headings:
Community & Culture
1. Libraries (4 Branch locations & Mobile Library Service)
2. Shoalhaven Regional Art Gallery
3. Ulladulla Civic Centre (venue hire, library, cafe)
4. Shoalhaven Entertainment Centre
5. Cultural Development Activities & Civic Events (Support for community groups holding events)
6. Cemeteries and Bereavement Services (Crematorium, 7 active & 13 historical cemeteries)
Community Connections & Social Support
7. Community Connections and Social Support
8. Social Planning (use evidence to identify community needs and develop strategies to equitably meet identified needs and manage social impacts)
9. Family Day Care
10. Community Building (supporting community and local organisations to respond to community needs – youth, seniors, Aboriginal, multicultural, inclusion and accessibility)
Customers & Governance
11. Donations, Community Grants and Financial Support
12. Customer Service
13. Democratic Government (Governance, Rise and Insurance, Councillor training and support)
14. Crime Prevention (CCTV, supporting partners to reduce impacts of crime)
Domestic, Green/Bulky, Recycling & Public Waste (Waste FUND)
15. Domestic Waste Services
16. Domestic and Commercial Waste Recycling Services
17. Green and Bulky Waste Collection
18. Special Waste Stream Management - Oil, Sharps, e-Waste, Batteries, etc
19. Waste Management and Disposal (West Nowra Landfill, 10 Waste & Recycling Depots)
20. Parks and Public Place Waste Collection
Economic Development & Tourism
21. Tourist Parks (Management and Enhancement of Council's 12 Parks)
22. Commercial Properties (Management and Administration of Councils Property Investment Interests)
23. Economic Development (Investment & Attraction, Sourcing Grants, Industrial Lands)
24. Tourism and Visitor Services (Event Permits, Visitor Centres, Tourism Marketing & Communications)
Foreshore, Waterways, Coastal Management, Natural Areas
25. Waterway Infrastructure Planning, Maintenance and Replacement
26. Foreshore Facilities (Boat Ramps, Jetties, Washdown Areas, Fish Cleaning Facilities etc)
27. Noxious Weeds, Pests and Vegetation Control
28. Natural Areas Planning and maintenance
29. Natural Areas Protection and Enhancement
30. Floodplain Management
31. Coastal Management Programs
Parks & Reserves
32. Parks and Reserves Planning and Maintenance
33. Cleaning of Public BBQ Facilities
34. Park Facilities (Playgrounds, Shelters, BBQs, Toilets)
35. Park Landscape Maintenance
36. Fire Mitigation and Hazard Reduction
37. Public Tree Management
Planning & Development
38. Development Application Assessment and Compliance
39. Subdivision Assessment
40. Building Assessment and Compliance (Fire Safety & Erosion Sediment Control)
41. Property Certificates
42. Developer Contributions and Administration
43. Strategic Land Use Planning
Property Management
44. Property Leasing (Administration of Facilities which allow groups to occupy a Council Asset)
45. Land and Property Development (Realising the best outcomes of Council owned land)
46. Land Reclassifications (Changes Under the LG Act to Enable council to lease or sell the land)
Public Buildings
47. Support to Fire Protection Services (Rural Fire Services)
48. Support to State Emergency
49. Supply Public Toilets
50. Cleaning Public Toilets
51. Public Building Planning, Maintenance and Replacement
52. Beach and Surf Life Saving Services
Public Health & Safety
53. Animal Shelter, Animal Control and Education
54. Noise Control
55. Illegal Dumping and Removal of Abandoned Vehicles
56. Food Premises Inspection and Registration
57. Environmental and Public Health Compliance, On-Site Sewerage Management Systems
58. Tree Management (Private Land)
Sport & Recreation
59. Recreation Land Planning (Sports field & Playground Strategy, Masterplans for Destination Parks and Sports Grounds)
60. Pools, Aquatic and Leisure Centres (12 Pools, Programs & Learn to Swim)
61. Assistance to Sporting and Community Facilities Management
Stormwater Drainage
62. Drainage Improvement Program
63. Drainage and Stormwater Planning, Maintenance and Replacement
Sustainability & Climate
64. Reducing Risks from Natural Disasters, Climate Change, and Environmental Health Threats
65. Energy and Water Savings for Council
66. Sustainability Education Programs (Water, Waste, Environmental education)
Transport (Roads, Parking, Footpaths, Cycleways)
67. Road and Pedestrian Areas Sweeping and Cleaning
68. Road & Bridges Planning Maintenance and Replacement
69. Road Resurfacing, Resealing and Rehabilitation Program
70. Regional Roads Program (Improvements & Maintenance to State Roads)
71. Pathways and Cycleways Program
72. Parking Enforcement Parking
73. Traffic Control
74. Traffic and Transport Infrastructure Planning, Maintenance and Replacement (Bust Stops, Parking and Speed Controls, Line Marking, Directional Signage, Safety Audits, Pedestrian Crossings, Traffic Lights)
75. New Roads Construction Program
76. Traffic Facilities Improvement Program
77. Street Lighting (coordination with Endeavour Energy)
78. Graffiti Removal
Water & Sewer (WATER Fund, Sewer Fund)
79. Water and Wastewater Operations (including metering, contracted effluent removal services)
80. Water and Sewer Planning, Maintenance and Replacement
Why is Council asking about reducing levels of service?
The diversity and standard of services that Council delivers to the community is beyond what the current budget allows. If Council does not endorse an application for a rate increase through a Special Rate Variation (SRV) the current services will have to change. Council will still need to find a way to fund the service costs and the only way to do that and maintain a balanced budget would be to reduce current service levels.
What will you do with the feedback?
Feedback and submissions will be provided to Council and this will be shared with Councillors who will be voting on the proposed special rate variation in late January 2024.
The data will also be analysed alongside results collected from Council's 2023 Community Satisfaction Survey and the final report from the Australian Liveability Census.