What are the direct services Council delivers?

    Council provides over 80 direct services to our ratepayers, visitors and the wider community. The full list is provided below under category headings: 

    Community & Culture

    1.   Libraries (4 Branch locations & Mobile Library Service)

    2.   Shoalhaven Regional Art Gallery

    3.   Ulladulla Civic Centre (venue hire, library, cafe)

    4.   Shoalhaven Entertainment Centre

    5.   Cultural Development Activities & Civic Events (Support for community groups holding events)

    6.   Cemeteries and Bereavement Services (Crematorium, 7 active & 13 historical cemeteries)

    Community Connections & Social Support

    7.   Community Connections and Social Support

    8.   Social Planning (use evidence to identify community needs and develop strategies to equitably meet identified needs and manage social impacts)

    9.   Family Day Care

    10.  Community Building (supporting community and local organisations to respond to community needs – youth, seniors, Aboriginal, multicultural, inclusion and accessibility)

    Customers & Governance

    11. Donations, Community Grants and Financial Support

    12. Customer Service

    13. Democratic Government (Governance, Rise and Insurance, Councillor training and support)

    14. Crime Prevention (CCTV, supporting partners to reduce impacts of crime)

    Domestic, Green/Bulky, Recycling & Public Waste (Waste FUND)

    15. Domestic Waste Services

    16. Domestic and Commercial Waste Recycling Services

    17. Green and Bulky Waste Collection

    18. Special Waste Stream Management - Oil, Sharps, e-Waste, Batteries, etc

    19. Waste Management and Disposal (West Nowra Landfill, 10 Waste & Recycling Depots)

    20. Parks and Public Place Waste Collection

    Economic Development & Tourism

    21. Tourist Parks (Management and Enhancement of Council's 12 Parks)

    22. Commercial Properties (Management and Administration of Councils Property Investment Interests)

    23. Economic Development (Investment & Attraction, Sourcing Grants, Industrial Lands)

    24. Tourism and Visitor Services (Event Permits, Visitor Centres, Tourism Marketing & Communications)

    Foreshore, Waterways, Coastal Management, Natural Areas

    25. Waterway Infrastructure Planning, Maintenance and Replacement

    26. Foreshore Facilities (Boat Ramps, Jetties, Washdown Areas, Fish Cleaning Facilities etc)

    27. Noxious Weeds, Pests and Vegetation Control

    28. Natural Areas Planning and maintenance

    29. Natural Areas Protection and Enhancement

    30. Floodplain Management

    31. Coastal Management Programs

    Parks & Reserves

    32. Parks and Reserves Planning and Maintenance

    33. Cleaning of Public BBQ Facilities

    34. Park Facilities (Playgrounds, Shelters, BBQs, Toilets)

    35. Park Landscape Maintenance

    36. Fire Mitigation and Hazard Reduction

    37. Public Tree Management

    Planning & Development

    38. Development Application Assessment and Compliance

    39. Subdivision Assessment

    40. Building Assessment and Compliance (Fire Safety & Erosion Sediment Control)

    41. Property Certificates

    42. Developer Contributions and Administration

    43. Strategic Land Use Planning

    Property Management

    44. Property Leasing (Administration of Facilities which allow groups to occupy a Council Asset)

    45. Land and Property Development (Realising the best outcomes of Council owned land)

    46. Land Reclassifications (Changes Under the LG Act to Enable council to lease or sell the land)

    Public Buildings

    47. Support to Fire Protection Services (Rural Fire Services)

    48. Support to State Emergency

    49. Supply Public Toilets

    50. Cleaning Public Toilets

    51. Public Building Planning, Maintenance and Replacement

    52. Beach and Surf Life Saving Services

    Public Health & Safety

    53. Animal Shelter, Animal Control and Education

    54. Noise Control

    55. Illegal Dumping and Removal of Abandoned Vehicles

    56. Food Premises Inspection and Registration

    57. Environmental and Public Health Compliance, On-Site Sewerage Management Systems

    58. Tree Management (Private Land)

    Sport & Recreation

    59. Recreation Land Planning (Sports field & Playground Strategy, Masterplans for Destination Parks and Sports Grounds)

    60. Pools, Aquatic and Leisure Centres (12 Pools, Programs & Learn to Swim)

    61. Assistance to Sporting and Community Facilities Management

    Stormwater Drainage

    62. Drainage Improvement Program

    63. Drainage and Stormwater Planning, Maintenance and Replacement

    Sustainability & Climate

    64. Reducing Risks from Natural Disasters, Climate Change, and Environmental Health Threats

    65. Energy and Water Savings for Council

    66. Sustainability Education Programs (Water, Waste, Environmental education)

    Transport (Roads, Parking, Footpaths, Cycleways)

    67. Road and Pedestrian Areas Sweeping and Cleaning

    68. Road & Bridges Planning Maintenance and Replacement

    69. Road Resurfacing, Resealing and Rehabilitation Program

    70. Regional Roads Program (Improvements & Maintenance to State Roads)

    71. Pathways and Cycleways Program

    72. Parking Enforcement Parking

    73. Traffic Control

    74. Traffic and Transport Infrastructure Planning, Maintenance and Replacement (Bust Stops, Parking and Speed Controls, Line Marking, Directional Signage, Safety Audits, Pedestrian Crossings, Traffic Lights)

    75. New Roads Construction Program

    76. Traffic Facilities Improvement Program

    77. Street Lighting (coordination with Endeavour Energy)

    78. Graffiti Removal

    Water & Sewer (WATER Fund, Sewer Fund)

    79. Water and Wastewater Operations (including metering, contracted effluent removal services)

    80. Water and Sewer Planning, Maintenance and Replacement

    Why is Council asking about reducing levels of service?

    The diversity and standard of services that Council delivers to the community is beyond what the current budget allows. If Council does not endorse an application for a rate increase through a Special Rate Variation (SRV) the current services will have to change. Council will still need to find a way to fund the service costs and the only way to do that and maintain a balanced budget would be to reduce current service levels.

    What will you do with the feedback?

    Feedback and submissions will be provided to Council and this will be shared with Councillors who will be voting on the proposed special rate variation in late January 2024.  

    The data will also be analysed alongside results collected from Council's 2023 Community Satisfaction Survey and the final report from the Australian Liveability Census.