Results of the Draft Reconciliation Action Plan (RAP) Survey and Public Exhibition

Results of the Reconciliation Action Plan (RAP) Survey and Public Exhibition Feedback

A survey regarding the Draft Reconciliation Action Plan took place from 4 November to 2 December 2024.

The results of the survey are shown below:

377 people visited the project page.

  • 94 people visited multiple pages
  • 22 people downloaded the Draft Reconciliation Action Plan document
  • 8 people downloaded the ‘Reconciliation Tell Me More’ information pamphlet

148 people Visited the RAP – Survey webpage

60 people submitted survey responses

3 emails were received

Responses

To the question, “Overall, how satisfied are you with the Reconciliation Action Plan?”, the following responses were received:

Comments submitted included:

  • 12 suggestions to amend the draft RAP
  • 31 suggestions were made that will inform RAP implementation and may contribute to future RAPs

Review of Public Exhibition Feedback

The RAP Yarning and Working Groups met on 11 December 2024 to review feedback submissions and have agreed to include some further explanatory notes in the Draft RAP and to extend Action 2.1.9 to all customer service areas (Investigate making Customer Service areas more culturally welcoming by incorporating suitable art, signage, stories, historical photos and information).

Submit to Reconciliation Australia for Conditional Endorsement

Senior management will review the draft of the Reconciliation Action Plan, and it will be provided to Reconciliation Australia for their review and conditional endorsement.


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