FAQs
Why the review is happening
Make community information clear and easy to access.
Provide safe, fair and transparent ways for people to have their say.
Understand whether place‑based forums like CCBs are still needed and, if so, under what standards.
Consider alternative engagement approaches that reflect how people want to participate today.
Why is Council reviewing the current CCB model now?
Reviews and recent feedback have identified challenges with consistency and inclusivity across groups, and the need to align with contemporary engagement practice and safety obligations.
Council has therefore begun a reform process and will consult broadly before final decisions are made.
What is Council aiming to achieve through the review?
Council is seeking to:
Does this review mean CCBs will stop?
No, final decision is due to be made. Council is consulting with CCBs and the broader community to understand preferences and test alternative approaches before determining whether to retain, change or replace the current model.
Future engagement model
Are independent from Council
Must meet clear accreditation standards
Are responsible for their own governance and complaints
Are recognised by Council only while standards are met
What is an Accredited Community Forum (ACF)?
An Accredited Community Forum (ACF) is an independent, community‑led group that meets clear standards set by Council for governance, safety, behaviour and transparency. ACFs provide local insights and advice to Council but do not make decisions on Council’s behalf.
How is an ACF different from a CCB?
ACFs differ from CCBs in that they:
This provides clearer roles and more consistent expectations.
Do ACFs make decisions for Council?
No. ACFs are advisory only. They share local knowledge and feedback, but all decisions remain with Council.
How will safety and respectful behaviour be addressed?
A key objective of the review is to ensure safe, respectful participation that meets Council’s obligations (including psychosocial safety for councillors, staff and community members).
Any future model would place strong emphasis on clear standards of conduct and safe environments.
How to get involved
How can I have my say?
Complete the survey on this page and share how you prefer to engage with Council, whether CCBs are important to you, and what would make engagement easier and more inclusive.
Your feedback will inform Council’s decision on the future model of engagement.
Background and context
What is a Community Consultative Body (CCB)?
CCBs are resident‑led groups, endorsed by Council, that cover a defined local area and help share information, discuss local issues, and present the community’s collective views to Council.
When were CCBs established in Shoalhaven?
The CCB model was established in 1991 as a structured way for local communities to engage with Council on local issues.
Has Council already spoken with CCB groups about possible changes?
Yes, council has met with CCB representatives to consider their views on different engagement models and how a future approach could work well for local groups while best reaching our broader community, as part of consultation flagged in December 2025 and scheduled through February – March 2026.
Where can I read more background?
Council’s overview of CCBs, current groups and guidelines is available on Shoalhaven City Council's website - Community Consultative Bodies (CCBs) and the Council report outlining the proposed reform – CL25.418.